• What are the different types of blocklisted contacts?

  In Poptin, contacts can have different statuses that determine whether they can receive emails or not. Here's what each of the contact status means. 1. Subscribed What it means: Subscribed contacts can receive your emails and marketing campaigns. How to Subscribe: Contacts become Subscribed when they give consent by checking a checkbox on a popup. If contacts come from Shopify or Wix and accepted email marketing, they're automatically Subscribed. Clients can also manually seSome readers

• What are different contact properties?

  In this help guide, we will see different types of properties associated with your contacts on Poptin. These properties can help you understand more about your contacts/leads. Properties are the different fields that contain characteristics of each contact. To view the properties of the contact navigate to Leads > Contacts > Select Contact. You will see 5 different types of attributes. Contact Properties Website Activities Email Activities Poptins Activities E-Commerce ActivitieFew readers

• What are the different types of subscriber status?

  Poptin has four main subscriber statuses that are assigned to the contacts. Subscribed, Unsubscribed, Confirmed, and Blocklist: Subscribed: These are the contacts that have opted in to receive communications, such as emails or other campaign materials, from you. While you can assign this status manually, it's advisable to reserve it for those who have explicitly granted permission for you to contact them. Unconfirmed: These contacts have been added to your list but have not yFew readers

• How to import contacts from MailChimp?

  In this help guide, we will tell you step by step on how you can import contacts into Poptin from MailChimp. Please follow the steps below for each of the method. In your Poptin dashboard navigate to Lead > Contacts and on New Contact click on the drop down menu and click Import. Select Import from another service. ![](https://storage.crisp.chat/users/helpdeskFew readers

• How to export your contacts from Poptin?

  In this guide, we’ll walk you through downloading or exporting your contacts from your Poptin account. Navigate to Leads > Contacts in your Poptin Dashboard. Then click on the Export button. Once exported, your CSV file will start downloading.Few readers

• How to create a segment to filter your contacts?

  Creating a segment to filter your contacts allows you to target specific groups more effectively, ensuring that your communications are relevant and personalized. Here's how to set up a contact segment step-by-step. Navigate to Segments within the Poptin dashboard and click on Create New Segment. Once redirected to contact section, you can start applying filters. InFew readers

• What is a Contact profile page?

  Every contact in your audience has their own specific contact profile page where you can view all the data available for that specific contact. You can also edit this information, see their recent page views, general stats, segments and tags. In this guide, we'll help you understand information about contact profiles, how to view profile page, and what information is available to you about your contacts. Navigating to Contact Profile Page In this guide we'll illustrate on how you can addFew readers

• How to import contacts from Wix?

  In this help guide, we will tell you step by step on how you can import contacts into Poptin from Wix. Please follow the steps below for each of the method. In your Poptin dashboard navigate to Lead > Contacts and on New Contact click on the drop down menu and click Import. Select Import from another service. ![](https://storage.crisp.chat/users/helpdesk/websiFew readers

• How to import contacts from Klaviyo?

  In this help guide, we will tell you step by step on how you can import contacts into Poptin from Klaviyo. Please follow the steps below for each of the method. In your Poptin dashboard navigate to Lead > Contacts and on New Contact click on the drop down menu and click Import. Select Import from another service. ![](https://storage.crisp.chat/users/helpdesk/wFew readers

• Manually updating/changing a contact's status.

  In this guide we will help you understand how you can manually change a contact's status by finding it in your contacts. . Navigate to Leads >. Contacts in your Poptin Dashboard. Select the contact and click on Actions > Choose your status and confirm the prompt to change the status. ![](https://storage.crisp.chat/users/helpdesk/website/7a34af3b43dae400/Few readers

• How to import contacts into Poptin?

  In this help guide, we will tell you step by step on how you can import contacts into Poptin with multiple ways. There are 3 different ways to import bulk contacts into Poptin. You can import contacts from a third party service such as Wix, Shopify, MailChimp & Klaviyo. You can also import using a CSV file as well as simply copying the contacts and pasting them in Poptin. Please follow the steps below for each of the method. Importing Contacts with CSV File In your Poptin dashboard nFew readers

• How to edit a contact's information?

  In this help guide, we will try to illustrate how you can edit a contact's information on Poptin. Please follow the steps below to understand the process: Navigate to Leads and click on Contacts and click on the contact you want to edit. On the contact details side-bar click on More Info. ![](https://storage.crisp.chat/users/helpdesk/website/7a34af3b43dae400/sFew readers

• How to add a tag to your contact?

  In this guide we'll illustrate on how you can add a tag to your contact. Navigate to your Poptin Dashboard >. Leads >. Contacts. Select the contact to which you want to add the tag. Then click Add Tag. Select or create a tag you want to add and save by pressing Add buttFew readers

• How to use preferences?

  Email preferences allow your subscribers to choose the types of communication or emails they want to receive, helping you send more relevant and engaging emails. Once you enable preferences, 3 default preferences would automatically be created i.e. Newsletters Deals Announcements You can also create your own preferences, by simply navigating to Segments > Preferences > Create New Preference. Enter name and description for segment and click Save to save the new sFew readers

• How to add a single contact?

  In this help guide, we will try to illustrate how you can add single contact manually to Poptin. Please follow the steps below to understand the process: Navigate to Leads and click on New Contact. In the popup add the details of the contact you are adding. You can also add advanced fields to your contact. ![](https://storage.crisp.chat/users/helpdesk/website/7a34af3b43dae400/scrFew readers

• Can I reorder the contact columns?

  In this guide we'll illustrate how you can reorder the contact columns as per your preference. Rearranging columns can enhance user experience, streamline processes, and provide quick access to vital information. Navigate to your Poptin dashboard and click on Leads. In the leads section select Contacts. ![](https://storage.crisp.chat/users/helpdesk/website/7a34af3b4Few readers

• How to change the status of multiple contacts?

  In this guide, we'll illustrate how you can change the status of multiple contacts within Poptin at once. In Poptin Dashboard navigate to Leads Section and head over to the Contacts. Select all the contacts that you want to change the status of and click Actions and select the status you want to set. You can follow the guide below to learn more about the ContacFew readers

• How to import contacts from Shopify?

  In this help guide, we will tell you step by step on how you can import contacts into Poptin from Shopify. Please follow the steps below for each of the method. In your Poptin dashboard navigate to Lead > Contacts and on New Contact click on the drop down menu and click Import. Select Import from another service. ![](https://storage.crisp.chat/users/helpdesk/wFew readers

• What is managed properties?

  Managed or Standard properties are the properties that are auto-generated and cannot be deleted or edited. Standard Properties Contact Properties: Created at, Updated at, Source Website Properties: Total Page Views, UTM Campaign, UTM Medium, UTM Content etc. E-commerce Properties: First Order, Last Order, Total Orders Count, Total Spent etc. Poptin Properties: Converted Poptins, Conversion URL, Prize Code, Prize Label etc. Consent & Subscription Properties: Preference,Few readers