Articles on: Email Automations

Campaign Activity Trigger

Campaign Activity triggers fire based on how contacts engage with your email campaigns you've sent..


Available Triggers


  • Opens Email


  • Clicks Email


  1. Opens Email - Triggers the automation when a contact opens a specific email campaign.


  • Which email should trigger this automation? - Select the campaign from the dropdown. The flow will fire when a contact opens that specific email.


  • Who should enter this automation? - Choose which contacts are eligible to enter. You can select All Contacts, All Subscribers, or a specific segment, with an optional filter.


  • Re-trigger the flow for contacts that have been in this flow before - Defaults to Every time, meaning the flow will fire each time the contact opens the selected email.


Once configured, click Select Trigger to save.




  1. Clicks Email - Triggers the automation when a contact clicks a specific link inside an email campaign.


  • Link from which email - Select the campaign from the dropdown. This is the email that contains the link you want to track.


  • Link clicked - Define which link should fire the trigger. Set the condition to equals and enter the exact URL (e.g., https://www.yoursite.com). You can alternatively, use other rules such as Contains etc.


  • Who should enter this automation? - Select All Contacts, All Subscribers, or a specific segment, with an optional filter.


  • Re-trigger the flow for contacts that have been in this flow before - Defaults to Every time.


Once configured, click Select Trigger to save.




Note: This trigger is great for following up with contacts who showed interest by clicking a specific link. See: How to follow up based on email interactions →


Next Steps


Once your trigger is set, you can continue building your flow by adding actions.


For a full guide on available actions, see: Email Automation Actions →


Need help setting up your trigger? Reach out to our support team via chat, we're happy to help.

Updated on: 02/06/2026

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