Articles on: FAQ

Poptin Data Security and Privacy

We're all about keeping your information safe and sound at Poptin. Your privacy matters, and we know you care about what we do to keep things secure. While we cannot spill all the nitty-gritty (security reasons), but we're happy to give you a general idea. Your trust means everything, and we want you to feel good about how we at Poptin handle your data.

Data Protection & Security

We prioritise the protection of your personal information. We are committed to maintaining the confidentiality and security of the data you share with us. Our practices adhere to all relevant data protection laws, ensuring that your information is processed ethically and legally. We collect and use your data only for explicit and legitimate purposes, providing transparency in our practices and seeking your informed consent. You have the right to access, control, and, if needed, rectify your personal data. Our stringent security measures, ongoing staff training, and careful selection of third-party processors underscore our dedication to upholding the highest standards of data protection.

Certifications

Poptin's services are hosted in a trusted and certified data storage center that is located in the United States of America. Poptin has successfully achieved ISO 27001 certification, ensuring strong dedication to information security,. This prestigious certification validates our adherence to the highest international standards in managing and protecting sensitive data. By obtaining ISO 27001, we have demonstrated our commitment to implementing robust information security management systems, ensuring the confidentiality, integrity, and availability of your data.





Application Level Security

Poptin's account passwords are encrypted and hashed. Poptin's own team members cannot view the passwords. Once the password is lost you must reset it.
Poptin's Signup, Login, and Password reset pages are encrypted with TLS 1.2 or higher.
Poptin's complete application is encrypted with TLS 1.2 or higher.
With Poptin 3.0 you can now enable two-factor (2FA) authentication to your Poptin account.
We do periodic security audits to make sure we don't miss out on any security vulnerabilities.

GDPR Compliance

We take the GDPR very seriously at Poptin and apply all the following changes and features to all of our users around the world. Please follow the link below to learn more about Poptin's GDPR Compliance.

Poptin GDPR

PCI DSS Certification and SOC II & III Compliant

Our payments provider, Stripe, is PCI DSS compliant, adhering to the highest standards of security and data protection in credit card processing. This compliance guarantees that all transactions are conducted with the utmost safety, and customer data is handled with the highest level of security and confidentiality.

Updated on: 15/11/2024

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