Articles on: Integrations

How to integrate your poptin with Klaviyo?

On the Design page of your poptin, click on the "Email and integrations" section on the left menu and then click on "Add integration".



Search for Klaviyo and click on the integration.



Go to your Klaviyo's API key page and either select an unused Private API key or create a New Private API key and copy it



To create a New Private API key



Note: If you select the custom key then make sure you select the full scope for List, Profiles & Subscriptions at least



Then on your Klaviyo dashboard, click on the "Lists & Segments" tab, and click on the relevant list. Then click on "Settings" and you will see your List-ID under the "List-ID & Name" section.



Copy and paste your API key and your list ID and paste them in your integration popup and click on "Approve".



With our native Klaviyo integration you can collect:

Name
Email
Phone
and also advanced fields (it will show under Custom properties in Klaviyo),
including the Poptin name



Note: To send your contacts to Klaviyo's SMS segment please make sure you add the consent check box in your Poptin fields.

To create a Klaviyo's SMS segment from your Poptin leads navigate to Lists & Segments > Create List/Segment > Segment and configure it using the screenshot below.

You can change the name of your segment accordingly.



Note: Please check the following important points if you integrate with Klaviyo.

Double Opt-In is mandatory for sms_consent. Only users who double opt-in would show up in your sms_consent segment.

Any new list that you create on Klaviyo will have Double-Opt In enabled by default. Thus not all users may be added to your list. Only those who consent will be pushed to the list.

If the user added a phone number, and the number is invalid, the lead would be pushed into Klaviyo, but not into the specific list.

You can learn more about it on Klaviyo's help guide here.

Note: Supported fields in Klaviyo <> Poptin integration are as below.

Name
Email
Phone

Updated on: 15/11/2024

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