Articles on: Integrations

How to Integrate your Poptin with Intercom?

You can send Poptin Leads automatically to Intercom!

Here's how:

Log in to your Poptin account and go to the Popups dashboard. Once there, click on the pencil icon next to the popup which you want to integrate with Intercom, and click "Edit Design".



Scroll down to "Email and Integration" and click on "Add Integration".



Select the Intercom app from the menu and click on the Authenticate button



You will be redirected to login to your Intercom account. You need to allow Poptin access to your Intercom account for the integration:



You also get the option to assign Poptin leads as Users or Leads and have them segmented between these two in Intercom.

Leads: If you collect email addresses through your Poptins, you can follow up with your leads via email from Intercom.
Users: Creates a user profile on Intercom with all the conversations and communication.



You can also add Tag and send it with the Poptin leads. Intercom integration allows you to add only one Tag in each popup. Adding tags can help you recognize and understand your leads in Intercom.



Click on the Next or Publish Changes button on the top right corner to save the integration settings into the poptin settings.



Note: Supported fields in Intercom <> Poptin integration are as below.

Name
Email

Updated on: 15/11/2024

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